To find a solution and bring immediate aid to travellers in distress. This was the mission to which Europ Assistance devoted itself by inventing assistance in the spring of 1963.

Since the beginning, when Europ Assistance was associated with travel and exceptional circumstances, the company's mission has expanded considerably. Today, the Group accompanies individuals and professionals through all stages of their private or professional lives, and is ready to intervene, including at home. Europ Assistance is also expanding its development at an international level in order to increase proximity to its policyholders all around the globe.

On call around the clock 24 hours a day, 7 days a week, 365 days a year, Europ Assistance provide assistance in 208 countries and territories throughout the world: answering the phone instantly, welcoming the customer, handling a difficult situation or moments of distress and intervening quickly and reliably - these are our skills. With the strength of its unique worldwide network behind it, Europ Assistance has learned its reputation for excellence: 205 agents present in every country ensure in-depht knowledge of local conditions while a network of more than 401 000 service providers (vehicle rentals, doctors, emergency breakdown companies, plumbers and electricians...) supply efficient assistance worldwide. More than forty years of experience and know-how have ensured that the company is the undisputed reference of assistance services.

Europ Assistance International Health Solutions offers a full range of medical solutions for your expatriates, their families and your local overseas personnel.

Whether you're looking for the most comprehensive healthcare insurance plan to give them the peace of mind and security of knowing that they are fully protected while overseas or you need us to personally deliver the high level of healthcare they deserve, Europ Assistance has a solution for you.

Flexibility and customer-focus are the two inherent qualities within Europ Assistance that have helped us remain the world leader in medical assistance services since pioneering the concept over 40 years ago and are the qualities you can count on to find the best solution to protect your most valuable asset: YOUR PEOPLE.

When you choose Europ Assistance, you can rely on a partner who is:

• Flexible – The foundation of our reputation has been our ability to design solutions that fit our client's needs.
  
  
• Ethical – When you choose Europ Assistance as your partner, you can be assured that transparency will be complete, from the service you receive to our billing practices.
  
  
• Customer-focused – The welfare of your staff and their families will always remain our number one priority.
  
  
• Innovative – Europ Assistance has traditionally been at the forefront of product innovation. If the needs of your business require a tailor-made solution, we will work together with you to make it happen.

Managed by Emmanuel Legeron under the chairmanship of Mr. Charles-François Walckenaer, EVP of the Europ Assistance Group, IHS is comprised of professionals, each experts in their own field, who have all gained experience working, and often living, overseas. This ensures that no matter where your employees' assignment takes them, EA IHS knows the specific issues facing them and can quickly provide the best service possible.