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To find a solution and bring immediate aid to travellers in distress. This was
the mission to which Europ Assistance devoted itself by inventing assistance in the
spring of 1963.
Since the beginning, when Europ Assistance was associated with travel and exceptional
circumstances, the company's mission has expanded considerably. Today, the Group accompanies
individuals and professionals through all stages of their private or professional
lives, and is ready to intervene, including at home. Europ Assistance is also expanding
its development at an international level in order to increase proximity to its policyholders
all around the globe.
On call around the clock 24 hours a day, 7 days a week, 365 days a year, Europ Assistance
provide assistance in 208 countries and territories throughout the world: answering
the phone instantly, welcoming the customer, handling a difficult situation or moments
of distress and intervening quickly and reliably - these are our skills. With the
strength of its unique worldwide network behind it, Europ Assistance has learned its
reputation for excellence: 205 agents present in every country ensure in-depht knowledge
of local conditions while a network of more than 401 000 service providers (vehicle
rentals, doctors, emergency breakdown companies, plumbers and electricians...) supply
efficient assistance worldwide. More than forty years of experience and know-how have
ensured that the company is the undisputed reference of assistance services.
Europ Assistance, China was founded in 1989 in Beijing, China as a representative
office of Europ Assistance, Holding.
During the past 17 years, Europ Assistance, China has built up a strong medical
network around the country. Europ Assistance, China has 12 staffs now working
in Beijing alarm center, providing high quality service to the expatriates residing
in China and to the Chinese people traveling overseas.
With the rapid growth of Chinese economy and with the increasing needs of medical
assistance service by Chinese overseas travelers, EA, Holding has decided to invest
in China and bring Europ Assistance's rich assistance experience in Europe to
the Chinese market. The new greater China headquarter will be based in central business
district of Shanghai city. An enhanced and better equipped alarm center will also
be built up in the new Shanghai office.
Europ Assistance, China has finally got a company license in July, 2005. Shanghai
office will be opened in March, 2006. |
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