As pioneers of assistance services,
the Group invented an original concept enabling it to evolve both over time and beyond
frontiers by continually anticipating the changes in society.
With its millions of customers, and its agents and service providers across the globe,
Europ Assistance now has more than 40 years unequalled experience.
With the creation of an information
and advice service for everyday issues, Europ Assistance anticipated the forthcoming
evolution in assistance and a new assistance concept no longer exclusively linked
to travel was born.
Europ Assistance is established
in Washington. 130,000 assistance missions were carried out by the Group and
more than 10 million contracts were sold during the course of the year. The biggest
health service repatriation ever organised was carried out by Europ Assistance
following a fire on an oil rig off the coast of Pointe-Noire (Congo).
Europ Assistance is established
in South Africa.
An agreement with Intourist enables
Europ Assistance to operate in the Soviet Union.
Europ Assistance is established
in Tunisia.
An office and alarm centre are opened in Beijing.