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Laying the foundations of modern assistance
Key dates

 

An exceptional story, in more than one way

As pioneers of assistance services, the Group invented an original concept enabling it to evolve both over time and beyond frontiers by continually anticipating the changes in society.
With its millions of customers, and its agents and service providers across the globe, Europ Assistance now has more than 40 years unequalled experience.
1963 > 1970 - Birth of a new concept:assistance
1971 > 1980 : Tremendous progression
1981 > 1990 : Europ Assistance wins over the world
1991 > 2004 : The Group consolidates its positions
2005 > 2010 : Out to gain world leadership
1981
With the creation of an information and advice service for everyday issues, Europ Assistance anticipated the forthcoming evolution in assistance and a new assistance concept no longer exclusively linked to travel was born.
1983
Europ Assistance is established in Washington. 130,000 assistance missions were carried out by the Group and more than 10 million contracts were sold during the course of the year. The biggest health service repatriation ever organised was carried out by Europ Assistance following a fire on an oil rig off the coast of Pointe-Noire (Congo).
1984
Europ Assistance is established in South Africa.
1988
An agreement with Intourist enables Europ Assistance to operate in the Soviet Union.
1989
Europ Assistance is established in Tunisia.
An office and alarm centre are opened in Beijing.