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Laying the foundations of modern assistance
Our business

 

With you all the way

As the pioneer of assistance, Europ Assistance is a leading provider within its sector, with more than 40 years' experience. Its ambition is to support individuals and companies in every life situation, from the most exceptional to the most routine.

Our business - assistance

Laying the foundations of modern assistance
Providing assistance anywhere in the world, solving complex problems 24 hours a day, 365 days a year. With more than 40 years' experience, the Group has built its foundations, fine-tuned its methods and procedures, and consolidated its resulting experience through the expertise of over 5,500 employees across the globe.

Two historic activities...

Europ Assistance originally became well-known for its travel and motor assistance services. Its ability to immediately mobilise technical and personal help in emergency situations has made it the essential partner for private individuals, public organisations and commercial companies. Europ Assistance is now strengthening its position by developing innovative services designed to fulfil the needs of our changing lifestyles.

And a new approach to assistance

As society evolves, Europ Assistance responds to it. The Group has developed a whole new concept of assistance – support for day to day life. This approach is a natural extension for Europ Assistance which is broadening its fields of activity to include domestic assistance and personal assistance. Today, the skills of specialists from many sectors - legal, IT, maintenance and domestic services, etc - have joined forces with those from our original fields of expertise.
Europ Assistance now plays a major role at every stage of its customers' lifes by providing assistance with the many aspects of daily life and bringing them well-being and security in all circumstances.
 
The foundations of our business
Multilingual telephone service 24/7
Analysis of the situation and risk management
Immediate mobilisation of technical and human help
Solving complex situations in real time.