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Out to gain world leadership of assistance
Pioneer and historical reference of the sector, Europ Assistance
is clearly displaying its objectives: gain world leadership of assistance services
by giving them new prospects for the future.
An ambitious strategy
Europ Assistance has taken on the mission of becoming world leader of its sector by
2010 to better serve its customers everywhere throughout the world. To succeed in
this new stage of its development the Group is sounding out global trends in depth
and anticipating changes in lifestyle. Today it is replying to high potential new
needs associated with the demographical and social changes of the beginning of this
century: medical assistance and domestic assistance as well as assistance for the
family. Loyal to its pioneering spirit it is now building the foundations of modern
assistance.
The watchword is innovation in serving its customers daily
To attain its objectives, Europ Assistance needs to be the most innovative
and high performance player of its sector, both in terms of quality of service
as well as in growth and profitability. By focusing its development on assistance
in day to day life, the Group is naturally extending its business into fields
that are complementary to its historic activities, while responding to the
growing demand of its customers throughout the world: to be supported in everyday
situations, from the most exceptional ones to the most routine ones.
Assets for success
Strengthened by unequalled experience of managing emergency situations in
real time, the Group is particularly well-prepared for responding to the new expectations
of consumers.
With a powerful shareholder, Generali, over 5,500 collaborators and more than
410,000 service providers across the globe it has created an international network
of high capacity skills all sharing the same vision and values.
Martin VIAL,
Chief Executive Officer |
Claude TENDIL,
Chairman of the Board of Directors |
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its worldwide network, expert collaborators, well-known brand and its ability to invent
and market innovative services, Europ Assistance reunites all the necessary assets
for consolidating its role as the driving force behind the assistance sector. |
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Become
the world's n°1 in modern assistance services |
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Analyse
changing lifestyles and anticipate needs accordingly |
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Provide innovative
solutions. |
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