Europ Assistance - Activity Report 2015-2016 - page 22

ADISRUPTIVE
NEWWORLDOF FULL
CARE SERVICES
CONCIERGE & CRM SERVICES
IN JUNE 2016, EUROP ASSISTANCE IS LAUNCHING
extremely innovative concierge and CRM services, using
advanced data analytics to smartly interact with customers
by automatically enriching their profiles each month with
fully customizable offers.
Each contact point enhances customer understanding through
the customizable services delivered.
These white label B2B2C services are designed for businesses
looking to create close, tailored relationships with their
customers by offering a remarkable experience as part of a new
era of customer relations. These concierge & CRM services will
soon be deployed in the United States and Asia.
WHAT IS SO
DISRUPTIVE?
Mechanizing
a customizable high-end
concierge service
based on advanced
data analytics.
20
FOCUS
INNOVATION
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