Europ Assistance - Activity Report 2015-2016 - page 24

Béatrice Ogée,
Chief Executive Officer France
HELP CUSTOMERS
STAYHEALTHY
AND INDEPENDENT
AT HOME
>
The three cornerstones
of Europ Assistance’s silver
economy offer are:
prevention, assistance
and care services
>
Connect&Moi was launched
in 2016 and for
the first time
sensors and artificial
intelligence are applied to
home services for elderly
or dependent customers
>
Being a caring brand:
using
technology to reinforce the
link between dependent
people, their relatives, and
healthcare professionals.
KEY INFORMATION
urop Assistance is a truly caring brand with offers
ranging from home & family to healthcare assistance.
We are a key player of the silver economy with products
designed to meet the needs of a new and growing generation of seniors
who want to remain active and independent, as well as all those who
may require further assistance at home.
CARING TECHNOLOGY
Our approach to care is increasingly based on new technology
and innovative solutions such as Connect&Moi, an autonomous smart
remote support service dedicated to senior customers living at home.
Through its connected box and sensors, Connect&Moi is designed
to supplement traditional phone and personal assistance by leveraging
IoT capacities and finding new ways of replacing the wearable devices
of traditional tele-assistance.
Connect&Moi allows anticipating on our senior customers’ assistance
needs and focuses on prevention, so as to optimize the timing of
interventions and the type of assistance provided. This innovative
solution enables senior customers to continue living at home rather than
in a retirement home, providing relief to their family and care givers.
CHANGING ATTITUDES TOWARDS DEPENDENCY
The Connect&Moi solution illustrates the potential change
of attitudes towards dependency: thanks to technology innovation
we can help prevent and address health issues and assistance needs
for senior customers, helping them to stay healthy and independent
at home.
The silver economy is a challenge leading to a holistic approach
of caring services for every family member. By focusing on providing
support to individuals throughout their lifetime, our aim is to adapt
our assistance services to suit a market of aging population.
E
22
RESEARCH & SOCIETY
INNOVATION
1...,14,15,16,17,18,19,20,21,22,23 25,26,27,28,29,30,31,32,33,34,...46
Powered by FlippingBook