Each year, more than 1.3 million Aussie and Kiwi travellers rely on our global network and dedicated medical assistance partners, including Avcair – Aviation . Excellence and Medcair Australia, to coordinate safe and quick transfers home when they need it most.
When it comes to Indonesia, illnesses like Bali Belly or injuries from unexpected accidents are the type of challenges we know travellers face. That’s when our Medical Assistance team steps in.
In critical situations, our aeromedical jets can be activated and en route within 60 minutes to assist an unwell or injured traveller.
Curious about how it all comes together? Hear from our team on the ground as they walk through how we activate and move with care.