Mobility

You move. We follow you closely whatever you drive.
As one of the world’s leading roadside assistance providers, we are committed to continuously enhancing the experience of our clients and partners. Our mission is to deliver fast, reliable, and innovative mobility solutions that keep you moving—wherever the road takes you.

Our Solutions

Roadside Assistance

If your vehicle experiences a mechanical or electrical breakdown, our technicians will arrive at your location and aim to repair it within 60 minutes.

In case of an accident or breakdown, we’ll tow your vehicle to the nearest qualified workshop.

Whether your vehicle is overturned, stuck in difficult terrain, or has fallen down a slope, our expert team will recover it using advanced tools and techniques

Run out of fuel? We’ll deliver fuel directly to your location so you can get back on the road.

If your battery is discharged, our technicians will come to you and restart your vehicle.

Got a flat tire? We’ll send a technician to replace it on-site, quickly and safely

Additional Roadside Assistance Services

If your car requires more than 48 hours of repair following an accident, we’ll provide a replacement vehicle for the duration of the repairs.

Enjoy one complimentary airport drop-off per year—up to 50 km from your location.

We’ll collect your vehicle, carry out the necessary maintenance or repairs, and return it to your doorstep—saving you time and hassle.

A fast and modern response
Digital Roadside Assistance provides you with a simple, seamless experience

Digital roadside assistance

Thanks to our 24/7 digital platform, you have immediate access to emergency roadside assistance anytime.

  • Simple and easy to use
  • Access to local assistance centers in your country speaking your own language 
  • Accurate incident geolocation
  • Real-time information on roadside service delivery (tow-truck geo-tracking)

Our Middle East Network

At Europ Assistance, our corporate philosophy is rooted in a strong commitment to quality, with a continuous focus on delivering the highest standards of service every day. This commitment is reinforced by our ongoing pursuit of continuous improvement across all the services we provide.

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providers
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towing trucks
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replacement vehicles
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of towing trucks arriving within
45 minutes at incident place

Mobility Barometer

Discover Europ Assistance’s Auto & Mobility Barometer.  The survey was conducted by Ipsos, a global market research firm, among 8,000 people across 8 countries in Europe: Belgium, France, Germany, Italy, Portugal, Spain, Czech Republic and Austria. It tracks Europeans mobility habits.

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Spain power outage

In case you encounter medical emergency situation and you are not able to reach us by call, please write to the email address
medicalemergency.Spainoutage@europ-assistance.com