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Peace of mind for the global traveler

Organizing a business trip? Thinking about your next city break? Are you planning to study abroad?

Europ Assistance is by your side offering comprehensive travel protection solutions all over the world.

A global player with 50+ years of experience in travel and medical insurance and assistance

Europ Assistance is the first travel insurance and assistance player to have become global.

Our assistance teams benefit from the strength, reliability, and international reach of a global organization with over 750,000 providers ensuring we’ve got you covered – anytime, anywhere.


Thanks to our global travel insurance and assistance coverage, we provide to our own and our partners’ customers, high quality travel, medical and security solutions:

  • Insurance benefits and easy claim processing to financially protect travelers in case of incident
  • Assistance services to help travelers best prepare for their trip, support them while away and get them back home safely


Our partners benefit from our capabilities adapted to their own ancillary revenue and risk management strategies:

  • Robust product development expertise to fit travelers’ needs
  • Dynamic pricing strategies
  • Global insurance footprint to fit with partners’ growth ambitions
  • Multiple revenue optimization opportunities
  • Great customer experience enhancing our partner’s brand equity
  • Technological solutions adapted to partner’s IT infrastructure and roadmaps

Our partners come from various travel and financial industry segments such as:

  • Airlines
  • Online travel agencies
  • Vacation rentals
  • Tour operators
  • Cruises
  • Banks
  • Insurers

Tailor-made and seamless customer experience

From the moment of purchase to the return, back home, we take into consideration all milestones of a client's trip: from receiving customized coverage recommendations, information and advice on all destinations, and proactive assistance for lost baggage and travel, medical and security response.

Europ Assistance's solutions are built from scratch to reflect the specific needs of all our customers. We work with our clients so that our solutions precisely fit the needs of all population types and organizations of any size.

We rely on the feedback of our 300 million global customers to improve customer experience and provide a seamless digital customer journey. Antoine Parisi, Europ Assistance CEO