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Rental cars & Leasing

Pioneer in digital assistance

Like car manufacturers, today’s car rental and leasing companies understand that automobiles have become more than just  a means to get from point A to point B. They are computers on wheels, providing digital services and comforts that help their customers feel at home even when home  is far away. Here’s a look at some of the things Europ Assistance business lines can do for these companies.

AUTOMOTIVE

Travel services are part of our DNA, and our automotive division provides a host of convenient services and products to companies interested in giving their clients the best car experience possible, including roadside assistance and extended warrantees in a number of different markets. Our “connected car” services include telematics, eCalls that send automatic signals whenever the car has an accident, and bCalls that send info about the car, including diagnostics and location, at the press of a button.

CONCIERGE

We provide emergency travel assistance, teleassistance and mobility services  including digital  experiences  to car rental and leasing companies. Our MEMO loyalty program is particularly attractive for companies looking to increase customer retention.

“We were among the first in our sector to unite digital capabilities with geo-referencing, creating geo-localization services and a virtual agent that can bring help to your side with nothing more than the tap of a touchscreen.” Paul Williams GROUP HEAD OF SALES, EUROP ASSISTANCE