Our Code of Conduct, inherited from the Generali Group, is our guide to doing the right thing. Our Code sets ethical expectations of everybody working for, or on behalf of, Generali all around the world.
Having a common set of Values and clear ethical expectations in our Code helps us to make choices in a consistent way and enables our workplace to continue to be an environment where frankness, openness and candour can be relied upon. When anyone is faced with an ethical dilemma, our Values and our Code will guide them.
Our managers are expected to be role models for our Code and to make their teams feel comfortable asking questions about whether certain behavior or business proposals are in line with our Values and the principles of our Code. In addition, online and instructor led training programs coupled with a comprehensive communications program ensure that all our employees are fully aware of the importance of our Code and their responsibilities to speak up if they have any concerns.
Everyone is encouraged to voice concerns or ask for clarification on any aspect of our Code. To facilitate this we have both local and Group level reporting channels available for people to report any concerns in all of the countries we operate in (including generalihelpline.ethicspoint.com). Confidentiality is guaranteed and we have zero tolerance for any form of retaliation.