Aussies can’t get enough of Bali and it’s no wonder why – the culture, the rice fields, and the hospitality keep people coming back!

Each year, more than 1.3 million Aussie and Kiwi travellers rely on our global network and dedicated medical assistance partners, including Avcair – Aviation . Excellence and Medcair Australia, to coordinate safe and quick transfers home when they need it most.
When it comes to Indonesia, illnesses like Bali Belly or injuries from unexpected accidents are the type of challenges we know travellers face. That’s when our Medical Assistance team steps in.
In critical situations, our aeromedical jets can be activated and en route within 60 minutes to assist an unwell or injured traveller.
Curious about how it all comes together? Hear from our team on the ground as they walk through how we activate and move with care.
Stop and smell the roses…it’s what Aussie and Kiwi travellers do best!

Our Holiday Barometer shows that 71% of Aussies and Kiwis are putting their foot on the ‘breaks’, choosing to slow down and embrace every moment while travelling the world – and we don’t blame them!
Reaching new heights can be daunting but it’s a clear indication of empowerment and strength.

This was the theme at Travel Weekly’s 2025 Women in Travel Awards, a night dedicated to celebrating and recognising women who continue to step outside their comfort zone through passion, leadership and courage.
Kia Ora!

It was an honour to recognise the outstanding excellence and innovation shaping the New Zealand Insurance Industry, as one of the many sponsors at the 13th ANZIIF Awards.
Europ Assistance ANZ Celebrate One Year Anniversary with Flight Centre Travel Group

One year ago, an incredible partnership between Europ Assistance Australia and New Zealand and Flight Centre Travel Group (FCTG) took flight and we’re not looking to land anytime soon.