At Europ Assistance we understand your clients’ mobility needs are truly unique. Our unrivalled experience throughout all Mobility industries – Insurance, OEMs, Financial Services, Car rental – guarantees you top of class experties and quality service!
Get in touch to find out how we can increase value to your customers together.
We take great care of your customers’ mobility. With a strong track record with business partners from various industries, we are fully focused on getting your clients where they need to go and delivering to your company highly innovative and valued solutions.
By focusing on quality, we prioritize what truly adds value to your customers’ needs. Our CARE values and culture (Caring, Available, Reliable, Easy to work with) drive our client service. We continuously listen to your customers to enhance our service level and exceed customers’ expectations, across all touchpoints.
We organize our local assistance services to help your customer cope not only with domestic emergencies, but also with those abroad.
We work with an extensive network of specialized service providers whose quality is regularly and professionally monitored.
We provide easy access to our service through unique digital plateforms, but your customer can speak to a human contact when needed it.
We constantly innovate our services, improving both the way we work and, ultimately, customer experience. We monitor customer trends through our barometers to inspire our innovations.
We offer our combined insurance knowledge and services tailored to your needs, in the most efficient way possible.
Introducing our powerful global network of automotive and mobility partners, spanning across the world to provide efficient care and support motorists and their passengers.
Thanks to our 24/7 digital platform, your customers have immediate access to emergency roadside assistance anytime.
Our partners come from various mobility and financial industry segments.
We are constantly raising the bar for motor assistance industry by developing and improving digital capabilities. We had been among the first to secure a fully end-to-end digital process. The benefits for a customer? You can do everything on your own, with your phone, geo-localize the towing truck and have the best & seamless experience.
Contact our mobility team to learn more about our services
Discover Europ Assistance’s Auto & Mobility Barometer. The survey was conducted by Ipsos, a global market research firm, among 8,000 people across 8 countries in Europe: Belgium, France, Germany, Italy, Portugal, Spain, Czech Republic and Austria. It tracks Europeans mobility habits.
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