To report any concern or violation of external and internal relevant regulations
Have you experienced inappropriate, fraudulent, unethical or illegal behavior? Don’t worry: our Europ Assistance Group Code of Conduct forbids any form of retaliation!
You can use this Helpline, operated by Whispli an independent third party, and you may choose to submit your report anonymously.
The information you provide to the Helpline will be sent to the competent Compliance Officer in a format that protects your confidentiality.
Every expression of concern will be investigated. Rest assured that no employee may suffer any retaliation for having reported a concern in good faith.
Once you start your report, you can upload files, save it as a draft to complete later, and submit it whenever you are ready.
As soon as your report is submitted, you can start chatting with Generali whether you’ve chosen to do so anonymously or not. You can also download the Whispli app to send messages and receive notifications so you never miss an update.
You can later check the status of your report at any time by clicking on “Follow up” on the organization page. The option to continue the dialogue is very important, as further information might possibly be required to solve the report fully.