The world is changing rapidly, and so are our needs for Care. With Personal Lines, we bring together the best of technology and human care to improve your daily life. From making your Home more convenient and sustainable, improving your Health and Wellness, protecting your online activities, taking care of the elderly to bringing a bit of magic into your life with our Lifestyle & Conciergerie services, we Care for/about you.
We spend hours online working, socializing, shopping. Our solutions provide the protection needed to enjoy the internet with a complete peace of mind
Since the pandemic, Home is the new center of our lives. We craft solutions to make your Home more convenient and sustainable
Omnichannel solutions to make your life easier and bring a bit of magic
Smart solutions to help senior live longer, safer and healthier at home, bringing peace of mind to the senior and the family caregivers
After the pandemic our Health and wellness (physical and mental) has become even more important than before. We offer solution which cover from daily life medical needs (Telemedicine) to more complex life solutions (like accident, chronic disease…) requiring most expert Health support
We reduce your effort, personalize your experience, and thrive for excellence to provide relief in your daily life, for yourself and your loved ones.
Consumer expectation to be served without delay and to have their needs anticipated, wherever they are
Consumer expectation for offers and services adapted to their particular circumstance
More than 60 years we are proud to provide our partners and clients with a remarkable experience. Analyzing constantly customer feedback, agile as a company, we are ready to change.
We use most innovative technologies to design unique services, deliver best in class customer experience and make each customer feel unique.
To design ultra-personalized service to protect all part of your daily life: from your Health to your Digital life
Machine learning, automation, chatbots, virtual assistants: bring better and faster service at a lower transaction cost and a new way of interacting with consumers
Connected devices and wearables to make your daily life smarter and safer
Our partners benefit from our most innovative solutions to differentiate their service offering while creating lasting customer engagement and developing new revenue sources
Our partners come from various travel and financial industry segments such as:
Effortless access to a trusted craftsmen to manage any emergency issue with your home
A medical professional available in one touch
Brining peace of mind for your online activities
Our extensive network of local trusted professionals to take care of your daily life needs: from taking care of your Home, ensuring and your loved ones are safe and healthy
Plumber, locksmith, electricians, …
→ Discover some of the most extraordinary medical and human adventures from the past few years, brought to you by the incredible team at Europ Assistance. These experiences embody our commitment to providing exceptional care and inspire us to continue pushing the boundaries of what’s possible in healthcare.
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Europ Assistance worldwide campaign to illustrate medical assistance
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Fabio Carsenzuola – CEO Med, Latam and Head of Personal Lines
“We are here to bring our customers from distress to relief, anytime, anywhere. We help our customers to solve difficult or stressful situations. Our vision is to be the most reliable care company in the world”
Antoine Parisi, Europ Assistance Group CEO
Contact our Personal Lines Team to know more about our products.
