Europ Assistance

Home & Family

At Europ Assistance we believe that Homes are at the center of our lives. Even more than before, with smartworking. Europ Assistance brings a unique vision to its partners: Solve home emergency and repairs issues to bring peace of mind to our clients and support sustainable living

Why Europ Assistance?

Quality of Service

Constantly working to be the most reliable care company in the work.
Our Assistance DNA puts customer first

Qualified network

Extended network of qualified professionals (plumber, electricians, locksmiths, glaziers,…)


Service is available 24/7
Through multiple contact channels (apps, call-center,…)

New consumer expectations

Sustainable Living @ Home

Facing Climatic Change, Europ Assistance is supporting a more sustainable living at Home, one of the main source of emissions. But also providing services to cope with climatic events affecting homes like hails or flooding

Climatic risk

Homes are in the front line of severe climatic events. Europ Assistance has a range of assistance services to intervene in case of a climatic event.

Reduce footprint

Our repair service can extend the life cyle of home appliances and mobile phone and contribute to reduce Co2 emissions

Our partners come from various segments such as


Why sustainable living at home is an important issue today in your country?

Digital Home assistance
by Europ Assistance

A modern, simpler and faster customer experience. Digital Home Assistance provides clients with a great customer experience through

Sustainable Living @Home Barometer

Discover Europ Assistance Sustainable Living @Home Barometer.  The survey was conducted by Adwise, a marketing consultancy firm, among 7,000 people across 7 countries in Europe: Belgium, France, Germany, Austria, Italy, Portugal, Spain. It studies Europeans opinion and behavious toward sustainability along with most adequate services for a more sustainable lifestyle

Our network

Introducing our multi-local qualified network in a growing number of geographies

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Qualified craftmen network including plumbers, electricians, locksmith, glaziers and many more

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Including emergency and scheduled appointment

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covered countries
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Our mission & vision

“We are here to bring our customers from distress to relief, anytime, anywhere. We help our customers to solve difficult or stressful situations. Our vision is to be the most reliable care company in the world”

Antoine Parisi, Europ Assistance Group CEO

Latest news about Home & Family

November 14, 2023
A new survey by Europ Assistance on sustainable homes confirms Europeans have high concerns about carbon footprint; however, drastic actions to reduce CO2 emissions at home will require greater support from Public and Private institutions.
November 9, 2020
Europ Assistance announced a strategic investment in PROSeniors, leading player in the French senior care market that provides home caregiving services to elderly and disabled people.

Let's become partners!

Contact our Home & Family team to know more about our Home & Family products