Founded in 1963, Europ Assistance, the pioneer of the assistance service concept, supports its customers in over 200 countries and territories through its network of 750,000 approved partners and 57 assistance centers. Today, Europ Assistance is an international group and a global operator of assistance and travel insurance services in the fields of health, home and family, automotive, travel and concierge services.
We work with a wide range of companies: insurers, banks and financial institutions, airlines, car manufacturers, tour operators and travel agencies, etc. While a significant part of our business provides the products and services that companies need to satisfy their customers, we also offer many services directly to consumers. From students to families, travelers, couples on the go, senior citizens and more, our offerings provide protection, a digital experience and a human touch all over the globe.
Across borders, cultures, and languages, we’re proud to provide reliable care and assistance services to all types of individuals and businesses. More than 12,000 highly qualified and motivated employees work at Europ Assistance today.
With over 750,000 professional service providers coordinated through international hubs and covering over 200 countries and territories worldwide, our assistance networks form the backbone of our business. From doctors to repairmen, cyber protection experts to claims handlers, we train our people to guarantee the highest level of service possible. We support them with digital tools and organize workflows so that they’re in a position to provide relief from distress anytime, anywhere in the world.
Founded in 1963, Europ Assistance, the pioneer of the assistance service concept, supports its customers in over 200 countries and territories through its network of 750,000 approved partners and 57 assistance centers. Today, Europ Assistance is an international group and a global operator of assistance and travel insurance services in the fields of health, home and family, automotive, travel and concierge services.
100% owned by the Generali group, one of the world’s leading insurance companies, Europ Assistance now operates in more than 200 countries, including 36 where the group has a direct presence, and works with more than 750,000 providers. Our assistance teams benefit from the power, reliability and international presence of a global group. This positioning enables us to deploy our services more efficiently.
Europ Assistance has 12,000 employees and 300 million customers throughout the world. It has 57 operational centres, carries out more than 12 million interventions and receives 40 million calls a year. Europ Assistance is one of France’s most reliable companies in the field of financial services, with a turnover of €3 billion in 2023.
